Question 1

What is an FAQ section?

Accepted Answer

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

Question 2

Why do FAQs matter?

Accepted Answer

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

Question 3

Where can I add my FAQs?

Accepted Answer

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

Question 4

Do you have a storefront where I can purchase your baked goods?

Accepted Answer

Currently, we operate as a home-based bakery and accept orders online or by phone. However, we're working towards opening our own cafe in the future, so stay tuned for updates!

Question 5

Can I order cakes for corporate events?

Accepted Answer

Absolutely! We offer cakes and baked goods for all occasions, including corporate events, office parties, and meetings. Contact us to discuss your specific requirements.

Question 6

Do you offer baking classes or workshops?

Accepted Answer

Yes, we run a beginner's baking course starting soon, you can book a course via the website on my services section.

Question 7

What forms of payment do you accept?

Accepted Answer

We accept various forms of payment, including cash, PayPal, credit/debit cards, and mobile payment options. Payment details will be provided at the time of ordering.

Question 8

How should I store my baked goods?

Accepted Answer

To maintain freshness, we recommend storing your baked goods in an airtight container at room temperature or in the refrigerator, depending on the type of product. We'll provide specific storage instructions with your order.

Question 9

Do you offer cake tastings?

Accepted Answer

Yes, we offer cake tastings for wedding and special occasion cakes. Please contact us to schedule an appointment.

Question 10

How far in advance should I place my order?

Accepted Answer

We recommend placing your order at least 48 hours in advance to ensure availability, especially for custom cakes and large orders which will need to be 7 days. However, we do our best to accommodate last-minute requests whenever possible. Payments need to be made a week in advance where possible.

Question 11

Do you offer delivery?

Accepted Answer

Yes, we offer delivery within a certain radius from our location. Delivery charges may apply depending on the distance.

Question 12

Do you accommodate dietary restrictions?

Accepted Answer

Absolutely! We offer a variety of options for different dietary needs, including gluten-free, dairy-free, and vegan options. Just let us know your requirements when placing your order. Can not guarantee nut free options..